The Ministry of Industry and Information Technology officially opened the one-pass check service
2021-09-15: [Original Article Link].
Source: People's Daily Online
Image Source: Gongxin Microbao
People's Daily Online, Beijing, September 14 (Zhao Chao) According to the "Gongxin Microbao" news, the National Mobile Phone card "one certificate and inspection" service was officially launched today. Through this service, users can use their resident ID cards to check the number of registered calling cards under their personal names, such as having objections to the inquired phone cards, the detailed information can also be queried through the corresponding telecommunications enterprise and processed accordingly.
According to reports, the National Mobile Phone card "one certificate and general inspection" is a public welfare inquiry service jointly launched by China Academy of communications and communications, China Telecom, China Mobile and China Unicom, China Telecom, China Mobile and China Unicom, you can provide users with the number of phone cards under their name for free.
It is understood that the real-name registration of telephone users in China has been fully implemented in 2013. Under the guidance of the Ministry of Industry and Information Technology, the real-name registration of telecommunications companies has been gradually standardized, and the technical capabilities of identity verification have been continuously improved.
However, in the recent crackdown on telecommunications network fraud, it was found that some of the phone cards involved in the case were mobile phone cards that fraudsters fraudulently used other people's identity information, and the users themselves did not know, it may have a negative impact on the user's personal credit.
At the same time, due to the lack of a unified way of inquiry, users do not understand the handling of telephone cards under their own names, and it is difficult to take the initiative to find that their own interests have been infringed, and it is not conducive to the prevention and control of telecommunications network fraud by relevant departments.
The opening of the "one certificate and inspection" service broke the independent situation of 93 provincial-level basic telecommunications enterprises and 39 mobile communication resale enterprises, realize the unified and convenient query of mobile phone cards across the country, fundamentally break the problem of mobile phone card query, avoid the risk of unknowingly handling cards, and provide an effective way for the people to safeguard their own interests and protect personal credit, will help combat telecommunications network fraud.
What are the query methods?
The "one certificate check" service supports both online and offline booking channels:
Online channels: users can use the WeChat public account of "Industry and Information Technology" and "Ministry of Industry and Information Technology Anti-Fraud Special Class", the online business hall of the operator, the official website of the China Academy of Information and Communications Technology, online channels such as Alipay's "One Certificate and Check" applet submit an application for appointment inquiry. Within 48 hours, the service platform will be through the "10699000" dedicated SMS port to inform all the number of calling cards and their operating enterprises.
Offline channels: users can submit their second-generation ID cards to the business halls of basic telecom operators to submit an appointment inquiry application.
What to pay attention to when querying
1. In order to successfully use the service, users need to provide their ID card number and any mobile phone number registered under the ID card. If the query is unsuccessful, check the information further and check again 24 hours later.
2. If you encounter problems during the query process, users can solve them through the use guide provided on the query page. If the problem still cannot be solved, you can call the customer service number of any telecommunications company to help solve it.
3. In the query process, be sure to protect the received verification code and do not forward it to others.
What should I do if I have an objection to the query result?
When the user checks the number of mobile phone cards under his name through the "one certificate check" service, which is inconsistent with the personal situation, he can follow the following steps:
1. Users can call the customer service number of the corresponding telecommunications company for consultation to understand the enterprise's objection number processing mechanism.
2. All telecommunications companies have opened a green channel. Users can follow the company's guidelines to check the detailed information of their number cards under their names in online and offline channels such as business halls.
3. Under my authorization, the objection number can be further verified, divested, closed or closed down.
The Ministry of Industry and Information Technology stated that in the next step, it will continue to optimize the system functions in conjunction with relevant departments, support multiple document types to ensure the safe and stable operation of the query system. At the same time, it will also organize telecommunications companies to jointly do a good job in service guarantee such as detailed Number Inquiry, off-site telephone card cancellation, and customer service consultation to ensure that satisfactory and convenient services are provided to the masses.
This article comes from [People's Daily Online] and only represents the author's point of view. The National Party media information public platform provides information release and dissemination services.
Note: This is auto-translated version of an article meant for Chinese audience. A mature and nuanced reading is suggested.